Overbooked bus and unsafe conditions I was a passenger on a FlixBus journey where the bus was clearly overbooked. Several people who had valid tickets were not even allowed to board, and some of them missed spending Christmas with their families because of this. Inside the bus, the situation was unacceptable and unsafe: one passenger was lying on the floor trying to sleep, two had to stand for several hours, and another person was sitting on the stairs for the whole trip. This is not what you expect after buying a ticket in advance. Also, the bathroom was broken but the two stops lasted 4 minutes and 10 minutes? People had to use the bathroom with no water. This was not only extremely uncomfortable, but also a serious safety issue. FlixBus should take responsibility and stop overbooking buses, especially during peak times like the holidays. I definitely would not recommend this service based on this experience.