Skomakeri Framåt

Jag uppdaterar min tidigare 5-stjärniga recension. Jag har en djup uppskattning för den här butikens historia – ett arv som började på 1940-talet och som fortsätter än idag som en imponerande kvinnoledd verkstad. Deras utbud av …

I am updating my previous 5-star review. I have a deep appreciation for this shop’s history—a legacy started in the 1940s that continues today as an impressive female-led workshop. Their selection of Saphir products and premium soles is truly top-tier. In fact, I was recently very pleased with the work they did on both my Dainite-soled boots and my Commando-soled shoes; both results were amazing. However, as someone who values transparency and professional service standards, my recent experiences have left me conflicted. 1. The Value of Accountability I recently invested nearly 2,000 SEK in a major repair for my Tärnsjö leather boots. When the interior glue failed after only a few months, I was charged an additional 200 SEK to fix the same issue. For a premium service, I expect the work to be "faithful" and durable. Charging a client twice for the same repair feels like a missed opportunity to stand behind the quality of the initial work. 2. The 70% "Surprise" Fee I brought in a pair of vintage GATs (original value 700 SEK) for a simple glue job. At pickup, I was surprised by a 500 SEK bill with no prior quote or communication. In any high-end service, if a repair cost approaches 70% of the item’s value, a professional should provide a quote first. It’s about respect for the customer's budget and decision-making process. 3. Logistical Friction Because the shop is closed on weekends, every trip requires a visit during office hours. When a repair isn’t done right the first time, the "cost" to the customer isn't just the money, it’s the time taken away from work to return for corrections. Verdict: I love the soul and the history of this place, but the administrative side needs to match the level of the craft. I want to remain a regular, but the lack of price transparency and the refusal to offer a "service warranty" on failed work makes it difficult. I still recommend them for their skills, but I advise everyone to request a written quote and a clear timeline upfront.

Vi var tvungna att laga en vandringskänga akut. Personalen var superhjälpsam och vänlig. De gjorde ett exceptionellt jobb med kängan och den var klar samma dag!