Tyvärr, efter alla år som vi handlat foder, är vi tvungna att byta leverantör. Väldigt envisa när jag skulle begära ersättning för en 12kg tung torrfoder säck som kom fram med hela sidan uppriven, och fodret läckt ut. Det jag begärde som kompensation, var en liten påse av samma foder. Ska aldrig gynna dem mer. Märta

Dear Sir/Madam, I am writing because I have now been waiting for three weeks for my refund. Although I received an email from your side approving the refund, I have not received any payment to date. DHL has attempted delivery multiple times, and we have repeatedly informed you that the package was never received. Despite this, the issue has still not been resolved. It appears that your handling of this matter is not in accordance with refund regulations. We therefore urgently request that the full amount be refunded immediately. Please provide confirmation of the full refund within 5 business days. If this does not occur, we will have no choice but to take further action. Sincerely, Bakker

make an order #1239041 - urgent dog food , if you need food on time dont take anything from them during order shipping time was two days, after i asked for tracking number got feedback that shipping will be 5 days, after 13 days there is no order, no tracking, no cotact with this company i made order on 26 november and there is still not even tracking number, no answer for emails, no picking u the phone - very bad customer service, paid 100 euro for nothing